Secure Online Payments
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Rayden Design Studio Pvt. Ltd. uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with Rayden Design Studio Pvt. Ltd., instead the information is securely stored and encrypted with Visa/MasterCard.
We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.
Return, Refund and Cancellation Policy
All sales made through our website are final. An order can be cancelled only within 3 hrs of placing the order if required. Products can only be returned or refunded if there is a manufacturing defect or damage in transit. Products can be returned within 24 hours from the day of delivery. And in case of customer requests for a refund, it will be processed through same mode within 10 working days.
We usually ship the product within 2 working days after receiving the order.